Healthcare professionals find TwinTech Academy`s Collaborative Change Management in Healthcare webinar Outstanding

Healthcare professionals find TwinTech Academy`s Collaborative Change Management in Healthcare webinar Outstanding

 

TwinTech Academy,Chennai in association with Chitkara University conducted a webinar on Collaborative Change Management in Healthcare on the 25th July 2020.

 

The session started with a warm welcome note and the need for Collaborative Change Management in healthcare professional managers by Shri A. Mahalingam, Managing Director of the institution, he thanked the participants for the response and confidence in the institution and wished them for a wonderful session.

 

Introducing the speaker Shri C. Vijaya Kumar , a multi-disciplinary veteran,  Mr. A Mahalingam highlighted his several qualifications, vast experience,  commitment and passion that he brings on board, his accomplishments and his penchant for knowledge sharing.

 

Mr. C Vijaya Kumar , in a power-packed presentation effectively drove home the following points:

·        Excellence

·        In this trying times of pandemic,  there is not any aspect of life that has not been disrupted.

·        Fighting fear has become as much a challenge as fighting the Covid 19.

·        The what,how and why of Collaborative Change Management are to be determined by the individual, the hospital or the organisation and it is not a " one fix for all " solution.

·        In a situation of changing behavior, high expectations of speed, protocol changes and critical need for altered layouts, equipment, resources, newer medical interventions  and counseling methods have made collaborative actions a necessity than an option. 

·        Collaborative Change Management involved a higher level of self awareness,  a willingness to support cha ge and be the change one self.

·        The need is to move from a situation of 'trust deficit' to ' trust surplus' .

·        Collaborative Changes in various areas of knowledge, technological tools deployment and resource utilization and of course Research can ensure managing the paradigm shift that is evident in many industries, most importantly healthcare.

·        The digital world is transforming the delivery system and models in healthcare industry. 

·        Hospitals and organisations have to necessarily raise the bar in their internal and external collaboration practices.  That calls for a changed mind set at all levels .

·        Governments, private and government hospitals , pharma industry , transport,  insurance and other service providers now have to collaborate with each other to bring about greater speed, effectiveness , quality healthcare at affordable cost . That would be the way forward , and probably the best way, to achieve top class customer (patient) care and ensure customer delight. It is not just knowledge but exercises and involvement that are vital.

 

The effectiveness of the program has been validated by the excellent feed back received from the participants.